Paxvilla Hospice | Address : 4513 W US Highway 83, McAllen, TX 78501

Opening Hours : 24/7
  Contact : (956) 686-4414

Hospice Patient’s bill of rights

The Hospice Association of America has developed the following Hospice Patient’s Bill of Rights, which is generally accepted by all hospices in the United States.

Patients have a right to be notified in writing of their rights and obligations before hospice care begins. Consistent with state laws, the patient’s family or guardian may exercise the patient’s rights when the patient is unable to do so. Hospice organizations have an obligation to protect and promote the rights of their patients, including the following:

Dignity and Respect

Patients and their hospice caregivers have a right to mutual respect and dignity. Hospice staff and volunteers are prohibited from accepting personal gifts and borrowing from patients/families/primary caregivers.

Patients have the right:

• To have relationships with hospice organizations that are based on honesty and ethical standards of conduct
• To be informed of the procedures they can follow to lodge complaints with the hospice organization about the care that is (or fails to be) furnished and regarding a lack of respect for property
• To know about the disposition of such complaints
• To voice their grievance without fear of discrimination or reprisal for having done so

Decision Making

Patients have the right:
• To be notified in writing of the care that is to be furnished, the types (disciplines) of caregivers who will furnish the care, and the frequency of the service that are proposed to be furnished
• To be advised of any change in the plan of care before the change is made
• To participate in the planning of the care and in planning changes in the care, and to be advised that they have the right to do so
• To refuse services and to be advised of the consequences of refusing care
• To request a change in caregiver without fear of reprisal or discrimination

The hospice organization or the patient’s physician may be forced to refer the patient to another source of care if the client’s refusal to comply with the plan of care threatens to compromise the provider’s commitment to quality care.

Privacy

Patients have the right:
• To confidentiality with regard to information about their health, social and financial circumstances and about what takes place in their home
• To expect the hospice organization to release information only as consistent with its internal policy, required by law or authorized by the client.